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Privacy Policy


Privacy Statement

Thank you for your interest in the Heilerde-Gesellschaft Luvos Just GmbH & Co. KG website. The issue of data protection and confidentiality is a topic we take very seriously and we follow the applicable national and European data protection regulations. With this statement on data protection measures, we therefore want to provide you with information on the types of data that we may collect and how we use that data.

We will always handle your Personal Data (as defined below) in accordance with the Cookies and Privacy Policy that was in effect at the time of collection. We will post changes to our Cookies and Privacy Policy on this page so that you are fully informed concerning the types of information we are gathering, how we use it and under what circumstances it may be disclosed.

Personal Data

The term "Personal Data" as used in this Cookies and Privacy Policy refers to information such as your name, birth date, email address, mailing address or telephone number that can be used to identify you. Generally, we will only process your Personal Data as described in this Cookies and Privacy Policy. However, we reserve the right to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation.

Right of access, correction and objection

Whenever we process Personal Data, we take reasonable steps to ensure that your Personal Data is kept accurate and up-to-date for the purposes for which it was collected. We will provide you with the ability to object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business purpose as described in this policy or our compliance with law. In the case of electronic direct marketing, we will provide you with a method to opt out of receiving further marketing materials or with a method to opt in if required by law. If you wish to contact us regarding our use of your Personal Data or object to the processing of your Personal Data, please email us at info@luvos.de. If you contact us, please note the name of the Website where you provided the information, as well as the specific information you would like us to correct, update or delete, plus a proper identification of you. Requests to delete personal data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

Web statistics (Google Analytics)

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files which are saved on your computer and enable an analysis of your usage of the website. Information on your usage of this website generated by the cookie is generally transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, Google will, however, shorten your IP address within member countries of the European Union or other contracting states of the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the website operator, Google will use this information to evaluate your usage of the website, to prepare reports on website activity and to provide further services to the website operator in connection with website use and Internet use. The IP address transferred from your browser in the context of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. In addition, you can refuse the transmission of data relating to your usage of the website (including your IP address) by the cookie to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout

Purposes of Use

The data we collect will only be used for the purpose of supplying you with the requested products or services or for other purposes for which you have given your consent, except where otherwise provided by law.

Right of Cancellation

You have the right at any time to withdraw your consent to the use of your personal data in the future. Again, just send an e-mail to the address given in the imprint.

Data Retention

We only retain personal data for as long as is necessary for us to render a service you have requested or to which you have given your consent, except where otherwise provided by law (e.g. in connection with pending litigation).

Collection and processing of personal data

We collect personal data only when you provide it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about materials being ordered and similar situations in which you have chosen to provide the information to us.

The database and its contents remain at our company and stay with data processors or servers acting on our behalf and responsible to us. Your personal data will not be passed on by us or by our agents for use by third parties in any form whatsoever, unless we have obtained your consent or are legally required to do so.

Security and confidentiality

To ensure the security and confidentiality of Personal Data that we collect online, we use data networks protected, amongst others, by industry standard firewall and password protection. In the course of handling your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.